Responsible Gaming

At JeetCity, we believe online gambling should always be a form of fun and excitement — never a way to make money or solve financial problems. Unfortunately, for some players, gaming can become more than just entertainment. That’s why it’s important to recognize the risks and stay in control of your play.
Before you start playing, remember: gambling is not a reliable income source and should never be used as a way to escape financial pressure. It’s a good habit to regularly monitor how much time and money you’re spending on the platform.
If you notice that gambling is affecting your daily life or if you’re spending beyond your means, we strongly recommend taking steps to protect yourself. This can include setting Personal Limits, taking a break with our Self-Exclusion options, or reaching out for support from professional organizations that specialize in gambling behavior.
Want to assess your habits? Take a gambling self-assessment quiz to check if your gaming activity might be a cause for concern.

Considering playing at JeetCity online casino just for fun, it is not a source of income.

How Can I Control My Spending or Losses?

To help you stay in control, JeetCity offers Personal Limits — tools that allow you to manage how much time and money you spend on gambling. You can limit your deposits, losses, wagers, gaming session duration, or overall account activity.
We encourage all players to set up limits that work for them. These include:

  • Deposit Limit – Cap the total amount you can deposit daily, weekly, or monthly;
  • Loss Limit – Restrict how much you can lose within a chosen time frame. Please note: losses are calculated based on your deposited amount, not your balance. For example, if you deposit €50, set a €10 loss limit, and then win €1,000, the limit still applies only to that initial €50;
  • Wager Limit – Set a maximum for how much you can bet over a given period;
  • Session Limit – Limit how long your gaming sessions can last (per day/week/month).

How to Set Limits

To apply any of these limits, simply reach out to our support team via the Chat button or email us at [email protected].

  • Lowering a limit takes effect immediately;
  • Increasing a limit will only be applied after your existing limit expires and you confirm the change by email — a safeguard to help you avoid impulsive decisions.

Need more help or have questions about Personal Limits? Contact our team — we’re here to support your safe and responsible play.

Need a Break From Gaming?

JeetCity fully support your decision to take time off if you ever feel like you need a pause. That’s why we offer flexible tools to help you cool off or step away completely.

Cooling-Off Period

If you just need a short break, you can activate a Cooling-Off Period for a specific duration. During this time:

  • You won’t be able to deposit funds;
  • You’ll be excluded from all promotional campaigns;
  • You can still withdraw any remaining balance.

The cooling-off is applied immediately, and once the selected time passes, your account will be reactivated automatically.

Self-Exclusion

Need a longer break or thinking of stepping away completely? Our Self-Exclusion feature allows you to block access to your account for a set period — or indefinitely.
Once you activate self-exclusion

  • Your account is locked instantly;
  • You won’t receive promotional messages or bonuses;
  • Deposits and withdrawals are disabled during the exclusion period.

After your self-exclusion expires, your access will be restored automatically. If you need assistance with withdrawals during your exclusion, contact us via live chat or at [email protected]. The team will respond promptly to help you with the payout.
Please note: Even during self-exclusion, standard verification procedures may still apply for withdrawals, and all payouts will follow JeetCity withdrawal limits and policies.

What Is Self-Exclusion?

Self-exclusion is a proactive step that allows you to limit your access to JeetCity. When you request self-exclusion, we take immediate action to block your login, halt all promotional contact, and secure your account during the chosen timeframe.
To activate self-exclusion, simply contact our support team via live chat or email. We’re here to support you at every step.

Age Verification

JeetCity is strictly for players aged 18 and above. We use advanced verification tools to ensure no underage players can access or register on our platform. We reserve the right to request valid ID from any player, and if it’s confirmed that someone is underage, we will close the account immediately.
Still, we acknowledge that minors may find ways to access online content. That’s why we encourage parents to be vigilant. To help block access to gambling websites, you can use parental control software such as:

  • CyberPatrol;
  • GamBlock®;
  • Solid Oak Software;
  • Net Nanny.

Looking for Extra Help?

If you or someone you know is struggling with gambling, there’s support available. These trusted organizations offer free advice and resources:

Remember: you’re not alone. Help is always available — and JeetCity is here to support your well-being.

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