Terms and Conditions

Check out the Terms and Conditions at JeetCity Online Casino.

General

  1. Please read these Terms and Conditions carefully before using our website. By registering an account, you confirm your agreement to these Terms.
  2. Copyright © 2025 www.jeetcity.com. This website is owned and operated by Dama N.V., a company registered in Curaçao (registration no. 152125), located at Scharlooweg 39, Willemstad, Curaçao. Dama N.V. is licensed by the Curaçao Gaming Control Board (license no. OGL/2023/174/0082).
  3. It is your sole responsibility to comply with the gambling laws of your jurisdiction.
  4. All casino activities, including promotions and bonuses, operate on Coordinated Universal Time (UTC).

Changes to Terms and Conditions

The Casino reserves the right to amend these Terms at any time. While we aim to notify players of major updates by email, we recommend checking this page regularly for any changes.

Who Can Play

  1. Only players from countries where online gambling is legal are allowed to play. It is your responsibility to verify local laws before placing bets.
  2. You must be at least 18 years old or of legal gambling age in your jurisdiction, whichever is higher.
  3. You are responsible for ensuring your participation is legal. The Casino may request age verification and suspend accounts if requirements are not met.
  4. Players from Sweden and Japan are not eligible for bonuses, promotions, VIP programs, or comp points.
  5. Players from Restricted Countries (full list provided on the site) are not permitted to deposit or play for real money. Violating this policy may result in failed withdrawals or denied refunds.

Availability of Games

Some games may not be available in specific regions due to provider restrictions, which can change over time. Using VPNs to bypass these restrictions is strictly forbidden and may result in confiscation of winnings.

  1. NetEnt Absolute Restrictions. NetEnt games are not available in the following countries without proper licenses: Belgium, Bulgaria, Colombia, Croatia, Czech Republic, Denmark, Estonia, France, Italy, Latvia, Lithuania, Mexico, Portugal, Romania, Spain, Sweden, Switzerland, UK, USA.
  2. NetEnt Blacklisted Territories. NetEnt games are restricted in multiple jurisdictions, including but not limited to: Afghanistan, Algeria, Australia, France, Iran, Israel, Mexico, North Korea, Pakistan, Philippines, Singapore, Sweden, UK, USA, Yemen.
  3. Additional Restrictions for Branded NetEnt GamesSome branded slots have extra country restrictions:
    • Planet of the Apes: Not available in countries like Azerbaijan, China, India, Malaysia, Russia, Turkey, Ukraine;
    • Vikings: Restricted in Canada, China, France, India, South Korea, Turkey, USA, and others;
    • Narcos: Not available in Indonesia or South Korea;
    • Street Fighter: Restricted across parts of Latin America, the Caribbean, and Canada;
    • Fashion TV: Not allowed in Cuba, Jordan, Turkey, Saudi Arabia.
  4. Universal Monsters Games. These games are only available in select European and Eurasian countries, including Austria, Finland, Germany, Greece, Poland, Russia, Turkey, and Ukraine.
  5. Game Restrictions for Canadian Players. Players from Canada cannot access titles from providers such as 1x2Gaming, ELK, Blueprint, iSoftBet, Nolimit City, and others.
  6. Game Restrictions for Ontario (Canada). Players from Ontario cannot play games from NetEnt, Pragmatic Play, Playtech, Yggdrasil, Push Gaming, and more.
  7. Regional Restrictions in Canada. Certain providers like Evolution, Red Tiger, and Play’n GO are restricted in specific provinces such as Ontario, Quebec, Alberta, and British Columbia.

Accepted Currencies

Players can use the following currencies: EUR, USD, CAD, AUD, NZD, NOK, BTC, USDT, ETH, DOG.

Fees and Taxes

You are solely responsible for any applicable taxes or fees on your winnings as per your local laws.

Game Rules

By accepting the Terms, you acknowledge understanding the game rules and agree to review the RTP (Return to Player) where applicable.

Disclaimer of Liabilities

  1. By accepting these Terms, you acknowledge that gambling involves financial risk and may result in loss. The Casino is not responsible for any such losses.
  2. The Casino is not liable for hardware or software failures, internet connectivity issues, or other technical problems that may interrupt gameplay.
  3. In case of an error such as a mistaken wager confirmation or incorrect payment, the Casino reserves the right to void or adjust affected bets to reflect accurate terms.
  4. If your account is credited with funds due to a technical or human error, the amount remains the Casino’s property and must be returned. If already withdrawn, you are legally required to repay the full sum. Notify the Casino immediately if such an error occurs.
  5. The Casino, its staff, and partners:
    • Do not guarantee the Website or software is error-free or uninterrupted;
    • Are not liable for direct or indirect damages related to use of the Website or participation in games.
  6. You agree to indemnify the Casino and its partners against any costs, losses, or claims arising from your use of the Website or games.
  7. The Casino reserves the final right to determine if a Terms violation justifies account suspension or permanent ban.

Use of Player Account

  1. Each player may only have one personal account. Multiple accounts may be closed, and winnings cancelled. Sharing your account or allowing others to use it (especially minors) is strictly forbidden.
  2. Any winnings or bonuses obtained via duplicate accounts may be reclaimed. Accounts must only be used for personal entertainment, not commercial purposes.
  3. Players must keep their account information current. The Casino may call the registered phone number as part of identity verification. Account access may be restricted until verification is complete. If the player is unreachable within 2 weeks of a withdrawal request, the account may be locked. Winnings may be forfeited if full KYC documentation is not provided within 40 days.
  4. Players may close their account anytime by emailing [email protected]. The Casino will verify identity and resolve any outstanding issues before closure.

Anti-fraud Policy

  1. In the event of a chargeback, the Casino may:
    • Deduct funds from the account to cover damages;
    • Seek further compensation via contact details on file;
    • Close the account and void winnings.
  2. Bonus abuse or fraud (e.g., using fake details, stolen cards, multiple accounts) will result in bonus and winnings being voided.
  3. The Casino may close your account and refund your balance (minus fees) at its discretion without explanation.
  4. The Casino may require identity documents (in Latin or Cyrillic script) or a video verification. Failure to respond to a withdrawal request within 2 weeks or to complete KYC within 40 days may lead to account lock and forfeiture of winnings. Attempting to exploit software errors is prohibited and must be reported. Offenders may face legal action and full liability for damages.
  5. Deposits must be wagered before withdrawal:
    • Most games: 3x wagering requirement;
    • Table/live games: 10x wagering.

    Multiple deposits without play must meet combined wagering before withdrawal. Otherwise, fees may apply. Deposits must be used solely for gaming.

  6. The Casino is not a financial institution. No interest, exchange services, or crypto conversions are provided.

Depositing

  1. The Casino offers various payment methods, including VISA, MasterCard, and alternative options. For details on methods available in your country, contact support at [email protected].
  2. Deposits must only be made from accounts registered in your own name. Third-party payments are strictly prohibited. If this is violated, winnings will be voided and the original deposit returned to the payment account owner. The Casino is not liable for losses due to third-party deposits.
  3. Minimum deposit amounts:
    • EUR 20 / USD 20 / CAD 30 / AUD 30 / NZD 30 / NOK 200;
    • TRC 3 / ERC 5 / BEP 5 / BTC 0.0001 / LTC 0.01 / ETH 0.002 / DOG 1.

    The maximum depends on the chosen payment method and will be shown during the deposit process.

  4. Cryptocurrency deposits via CoinsPaid have no deposit limits. If you wish to apply gambling limits, use other available methods.

Withdrawal Policy

  1. Minimum withdrawal amounts:
    • EUR 50 / USD 50 / CAD 75 / AUD 75 / NZD 75 / NOK 500;
    • BTC 0.0002 / TRC 1 / ERC 5 / BEP 5 / ETH 0.002 / DOG 0.01.

    Maximum withdrawal limits depend on your chosen method. Larger amounts will be paid in installments.

  2. Identity verification may be required before payouts. If you provide false or incomplete data, withdrawals may be refused, your account closed, and authorities notified. Only non-corporate VISA and MasterCard cards from supported countries are eligible for payouts.
  3. The Casino may request additional verification documents at any time as part of its KYC procedures.
  4. Bank transfer withdrawals are usually processed within 7 banking days. Available currencies: EUR, CAD, AUD, NZD, NOK.
  5. Bank withdrawals may incur intermediary fees. These charges, typically around EUR 16 (or equivalent), are beyond the Casino’s control.
  6. Maximum withdrawal limits:
    • Daily: €5,000 / $5,000 / ₹50,000 / BTC 0.3 / USDT 5,000 / DOG 71,150;
    • Weekly: €10,000 / $10,000 / ₹100,000 / BTC 0.3 / USDT 10,000 / DOG 142,500;
    • Monthly: €20,000 / $20,000 / ₹200,000 / BTC 0.6 / USDT 20,000 / DOG 200,000.

    Higher limits may apply for VIP players at the Casino’s discretion.

  7. Progressive jackpot winnings are paid in full without limit.
  8. The Casino is not a bank—your account earns no interest and does not offer currency exchange.
  9. Phone number verification is required before withdrawal. You can verify your number in your profile. For help, contact [email protected].
  10. Withdrawals are usually processed within 48 hours. Processing times vary by method and may take up to 7 business days.

Refund Policy

  1. Refund requests must be made within 24 hours of the transaction, or within 30 days if account misuse is suspected.
  2. If you deposited using a credit card, withdrawals up to the total deposit amount may be refunded as purchase reversals. Any extra funds will be paid via alternative methods.
  3. Bonuses and winnings will be removed before calculating the refund. If a transaction is flagged as high risk, the Casino may refund it and notify relevant authorities. All refund-related costs are your responsibility.
  4. To request a refund, email [email protected]. Required documents include:
    • Photo ID;
    • Screenshot of payment method;
    • Proof of address.

    Additional documents or a verification call may be required. If you cannot be reached within 2 weeks after a withdrawal request, your account may be locked and winnings forfeited. Refunds are generally processed within 5–7 banking days.

Dormant Accounts

  1. A Player Account becomes “dormant” after 12 months of inactivity. The Casino may charge a monthly administrative fee of:
    • EUR 10 / USD 10 / CAD 15 / AUD 15 / NZD 15 / NOK 100;
    • BTC 0.006 / USDT 10 / ETH 0.0087 / DOG 142.3.

    (or the full balance if less)

  2. Fees will be deducted monthly until the balance is zero or the account becomes active again.

Expiry Period

Any claim related to these Terms or the Casino’s services must be filed within 1 year from the date the issue occurred.

Complaints

  1. If you have a complaint, you may contact our customer support as instructed on the Website.
  2. Complaints are first handled by support staff and may be escalated if not resolved immediately. We will keep you reasonably informed throughout the process.
  3. Only the registered account holder may file a complaint. Complaints cannot be transferred or assigned to third parties.
  4. If a complaint is handled by anyone other than the account holder, it will be dismissed. In case of a dispute, server logs will serve as the final authority. If there’s any discrepancy between what you see on your screen and our records, the server result will prevail.
  5. We will contact you using the contact details linked to your account if needed during the complaint process.

Non Transferability

You may not transfer, assign, pledge, or otherwise hand over any rights, claims, winnings, or account-related assets to third parties without our consent. This includes selling or gifting accounts, funds, or bonuses in any form.

Arbitration

Any dispute between you and the Casino related to these Terms, your account, or services will be resolved exclusively through arbitration under the Civil Procedure Rules of Cyprus.

KYC Verification

  1. By registering an account, you confirm that:
    • You are at least 18 years old;
    • Your personal information is accurate and current;
    • Deposited funds belong to you and are legally obtained.
  2. We comply with anti-money laundering and anti-terrorism laws. Suspicious activity may be reported to authorities, and affected accounts may be frozen or closed.
  3. All transactions are monitored in line with legal requirements.
  4. We may request additional documents to verify your identity.
  5. If you fail to submit the requested KYC documents within 40 days, your winnings may be forfeited.

Breach of the Terms and Conditions

If you violate these Terms, we may:

  • Temporarily suspend your account;
  • Permanently close your account;
  • Confiscate winnings related to the breach;
  • Revoke bonuses or promotions;
  • Seek legal compensation for any damages caused.

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